[email protected] +61 3 9292 6688 8 Whiteman Street, Southbank, Melbourne VIC 3006, Australia
Membership desk

Crown Rewards Membership

The loyalty program turns hotel spend, dining and gaming into tier status, points and member rates. We set it up properly at the start so every dollar of your stay counts from day one.

Set up membership From Free setup with any booking
5
Membership tiers
15%
Member rate saving, typical
0
Cost to join
The Experience

Earn from the first dollar, not the second stay

Most guests sign up for Crown Rewards at the desk on their last morning and lose the whole first stay. Membership takes five minutes when it is arranged at booking time, and the points, parking and member rates apply from the moment you arrive.

The program runs tiers from Member to Platinum and beyond, with parking, dining discounts, point earning on hotel and restaurant spend, and status recognition across the gaming floor. We enrol you before arrival, link the membership to your reservation and brief you on what each tier actually returns.

Good to know
Enrolment completed before arrival, card issued at check-in
Points earn on hotel, dining and eligible gaming spend
Free self-parking and member rates from the first stay
Direct desk: +61 3 9292 6688
Highlights

What sets it apart

Day-one earning

Your first stay accrues points from check-in because the membership exists before you do.

Member rates

Member pricing on rooms and dining applies to every reservation we book for you.

Parking included

Multi-level parking free for members, a genuine saving on a Southbank stay.

Tier progression

Play and spend move you up tiers; we brief you on what each level actually delivers.

Member desk
Included

Every detail arranged

  • Enrolment processed before arrival with card at check-in
  • Member rates applied to rooms and dining bookings
  • Points linked across hotel, restaurants and eligible play
  • Tier briefing explaining real benefits at each level

Membership is free and available to guests 18 and over with photo ID. Gaming-related benefits require Crown's own verification. We arrange the enrolment and link it to your bookings; Crown operates the program itself.

How it works

Three steps, zero friction

01

Enrol at booking

Five minutes of details when you book and the membership is issued before you land.

02

Link the reservation

Your member number sits on the hotel booking so the rates and points apply automatically.

03

Spend and progress

Rooms, restaurants and eligible play all feed the same tier. We brief you on the thresholds that matter.

Specifications

The fine print, made plain

TiersMember, Silver, Gold, Platinum and invitation levels
EarningPoints on hotel, dining and eligible gaming spend
Room ratesMember pricing applied to every booking we place
ParkingFree multi-level self-parking for members
Eligibility18+, photo ID; gaming benefits need Crown verification
CostFree to join; setup included with any booking
Pricing

Choose your format

Member Setup

Enrolment, reservation linking and a tier briefing included with any service booking.

Free

Membership itself is free and operated by Crown. Our setup service is included with any booking; the status review is a planning session for frequent guests. Crown's program terms apply throughout.

“

Signed up before arrival, saved on the room rate and the parking, and left with enough points to matter.

Nicole T. · Guest from Adelaide
Questions

Before you book

Membership questions are short and practical.

Is Crown Rewards free to join?
Yes, membership is free for guests 18 and over with photo ID. We process the enrolment when you book so it is active from your first stay.
Do points expire?
Points and tier status follow Crown's own program rules, which we brief you on at setup. The short version: regular activity keeps everything alive.
Can I use member benefits immediately?
Yes. Member rates, free parking and point earning apply from the stay where the membership is linked, which is why we set it up before you arrive.
Reservations

Join before you arrive

Five minutes at booking saves real money on the first stay. We set it up with any reservation.