Everything the desk arranges
Ten services, one contact. Each page below covers what the service includes, what it costs and how it books. All of them work for hotel guests and for visitors staying elsewhere in Melbourne.
Casino Gaming Concierge
A named host for the floor: tables, timing and everything around your play.
VIP Gaming Salon Access
Hosted entry to the private salons above the main floor.
Luxury Suite Reservations
Named categories, confirmed views and the checkout time that fits your flight.
Fine Dining Reservations
Signature tables, counter seats and kitchens briefed before you sit.
Spa & Wellness Retreat
Therapist-matched treatments and the thermal suite sequenced as one morning.
Private Events & Weddings
Venues, menus, room blocks and a single coordinator for the whole event.
Poker Tournament Entry
Registration windows, seating draws and accommodation matched to the schedule.
Airport Limousine Transfers
Flight-tracked cars that wait for the aircraft rather than the clock.
Corporate & MICE Packages
Boardrooms to ballrooms with one proposal, one coordinator, one invoice.
Crown Rewards Membership
Enrolment before arrival so the first stay earns from check-in.
Find your format
King River View
42 m², Yarra aspect, floors 12 to 18
Corner Suite
62 m², dual aspect, soaking tub
Interconnecting Pair
Two rooms, one door between them
Residence
120 m², level 20+, bay panorama
Twin Studio
Two doubles, city aspect, family floor
Work-Stay Studio
Desk, laundry plan and weekly rates
Rooms that scale from 20 to 2,000
Boardrooms built for confidential days
Eighteen meeting spaces on the complex run from ten-seat boardrooms to the plenary floor. Sound-insulated, broadcast-ready and one floor from the rooms your delegates sleep in.
Weddings from twenty guests to a thousand
Private dining rooms for the intimate version, terraces for the river-as-backdrop version, the Palladium for the version with a stage. Menus are tasted in the actual kitchen and the guest rooms hold at negotiated rates.
Start a wedding briefThe gym that faces the river
The gym floor
Technogym cardio and strength kit facing the Yarra. Open 05:30 to 23:00, quietest before seven.
Running routes
Four mapped loops from 3 km to 15 km along the river and through the gardens, at the desk on request.
Recovery
Stretching classes, mobility sessions and the spa's recovery protocols for the morning after.
What the kitchens cook now
Mushroom season
Pine mushrooms from the Otways, truffled risotto and the last of the heirloom tomatoes. The signature rooms run the autumn tasting menu through April and May.
Book the tasting
Truffle season
Manjimup truffles, braises and the whisky program at its peak. The salons and the cellar dinners are the winter booking.
Book the tasting
Race week menus
The kitchens gear for Cup week: lighter menus, faster sittings and the terrace rooms doing their best business of the year.
Book the tastingTerrace season
The riverside terraces fill from December, the seafood menu peaks and the Open brings two weeks of sold-out dinners across the river.
Book the tastingHow booking works
How do I book a service?
Can I combine several services into one stay?
Do the services work if I stay elsewhere?
What if the service I want is not listed?
Pick the service, or just send the dates
If you know what you want, the service pages have the detail. If you know the feeling you want, send the dates and we draft the plan.